Conversation

Research shows that 85% of retail and fast food service workers have experienced some form of abuse at work.

My daughter the supermarket worker is surprised at my surprise. "Of course," she says, "that's how it is."

She tells me today's 85% story: the newly hired checkout operator just learning how to scan things, the computer that has the pricing code wrong, the shopper whose Christmas spirit snuffed out right at that moment.

Let's be kinder to each other.

#smallstories