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S: I still haven't received my gift.
Me: #USPS says they delivered it to your #hotel's front desk on 2017 January 12th.
S: (Silence.)
Me: Did you ask at the front desk? Did you ask the people who were working at 11:15 on Friday?
S: (Silence.)
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Mark calls next. He's been on hold with #USPS #support for an hour and twenty minutes, then had to request an investigation for an item he shipped, but the other party said was never received.
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Had to tell Mark that I haven't talked to #sonTwo yet so I could get off the phone.