Of course, after filming for the customer for 3X as long as planned, the guy I've been talking to all along stopped emailing me, and a different guy within the same company took over. He wasn't there for the filming and hasn't seen all the texts that the other guy sent, and he doesn't get it.
I hope he gets it when he sees the quality of the video clips I just sent him. I have the footage they want, so that should give me some leverage, at least.