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@simon_brooke @cscottmills @iona @orbifx it's common in many European cities. I've seen it in Belgium, Czech Republic, and Switzerland, and heard of more.

Generally it's a few Euros, which *must* be paid direct to the hotel at the time of settling the bill. You can't pay it in advance, nor as part of any deal with a booking service such as Expedia etc. I believe that's to ensure the money *actually* goes to the local town...