Frankie Saxx
There's a lot of customer culture attitude in Mastodon-the-community, where people treat Gargron and other devs, the instance admins, moderators, etc. like service workers. It's a spoiled, entitled attitude, where "the customer is always right" and it's okay to be abusive or demeaning to people providing a service when they don't give you what you want.
The fediverse isn't a corporate model. When you're rude or demeaning to someone here, you're being abusive to volunteers building a playground
rixx
Building on this: This also extends to people posting their annoyance at lacking features into the anonymous void, or worse: mention the devs.
This is not how it works – going onto GitHub (or in case of apps, whereever they are hosted) filing an issue or upvoting an existing one, and helping out with triaging while you are there, if you have five spare minutes – that's how it is done.
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