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1. jezra (jezra@status.jezra.net)'s status on Friday, 13-Oct-2017 14:12:44 EDT jezra
   2 weeks ago I put in a support ticket with my ISP regarding absurdly low speeds. Today, after 4 phone calls totally 3 hours, talking to 5 people, and being on hold for about 1 hour, I was finally informed that a "hard reset" of my modem would fix the issue.
   1. zoowar (zoowar@indy.im)'s status on Friday, 13-Oct-2017 14:33:41 EDT zoowar

      in reply to
      Did it work?
      1. jezra (jezra@status.jezra.net)'s status on Friday, 13-Oct-2017 14:57:17 EDT jezra

         in reply to
         Yup; and the reset can only be performed by someone high up the support chain
         1. zoowar (zoowar@indy.im)'s status on Friday, 13-Oct-2017 15:02:03 EDT zoowar

            in reply to
            Sounds strange because you should be able to "hard reset" your modem. Anyway, glad you're over the hump.
         2. Eric Duhamel (ericxdu23@loadaverage.org)'s status on Saturday, 14-Oct-2017 07:18:16 EDT Eric Duhamel

            in reply to
            @jezra Ah that's super weird. I remember with my ISP you could hard reset your modem by dialing automated support and pressing the right # on your phone.