@OpenCulture According to the article, it's largely because they've paid less withholding, i.e., that they took home more of each paycheque.
"Many Americans appear to like getting a refund because they feel that if they received an extra $20 to $40 a week, they would spend it. But when they get a one-time refund of $1,000 to $2,000, they put it toward paying off credit card debt, paying down a mortgage or saving for retirement."