Learning about assertiveness is fascinating. Also, how because of what women get taught... when they say no, it can often be confused with a yes due to body language and tone. I think women can definitely learn from this. I just want to be polite... and kajskdhekdhe.


"The more we try to cover our anxiety about saying 'no' with an appearance of graciousness, the more often our smile and whole body stance come across as ingratiating. What is more, it is often confusing for the other person, who is hearing and watching you say 'no' but with the tone of voice, gestures and manner of someone saying 'yes'. Small wonder that messages get muddled."