Conversation

Notices

1. b (b@xoxo.zone)'s status on Thursday, 20-Jun-2019 13:13:05 EDT b

   After you finish with calling customer service, there's that survey where they ask how your experience was with the customer service rep. I'm consistently disappointed that there's never an option for 'the rep was cool, but the managers who implemented the policies the rep has to work with should be reprimanded or fired.'

   1. brennen (brennen@mastodon.social)'s status on Thursday, 20-Jun-2019 22:11:55 EDT brennen

      in reply to

      @b s'funny how all the "measurement" contemporary management and ownership are so obsessed with never seems constructed in such a way as to undermine the power or fundamental operations of contemporary management and ownership...