#sysAdmin  Update Tickets from the Command Line.
One reason many #sysadmins dislike ticketing systems is due to the fact that updating and maintaining #tickets requires a shift in focus and a break from their regular workflow. To me, tickets are a great way to build an audit trail to show that you've completed a task, and one of the best ways to demonstrate that a task is complete is to paste in the proof of your work into comments in a ticket.
https://is.gd/8imHvm