> Is there some sort of forum or something that Mastodon admins can refer to for asking questions?
In addition to the discourse @amolith mentioned, there's also a discord channel (I'll never get over my confusion at the similarity of those names) at joinmastodon.org
(Though, iirc, you may have to support mastodon at $1/month to get access)
There's also an IRC, but it's (sadly) not as active as the discord