People only think Windows "just works" because they get it preinstalled and already configured by the PC/laptop manufacturer.
On my Dell laptop, whenever I wanted to install Windows I needed to go on another machine, download 20 .exes and put them on a USB drive, because there were no drivers on a clean Windows install and I couldn't even access the internet.
The first time I installed GNU/Linux on that laptop I almost screamed "ARE YOU F-ING KIDDING ME? HOW IS THIS *ALREADY* WORKING?"