Nora, Tech Witch
it doesn't matter how """intuitive""" your software is if you don't include a fucking manual
with """agile""" software development where you require that users always have the latest version, and every version changes the interface and behavior, this is impossible
this is why most software is complete garbage
TeMPOraL
@tindall one of the things that annoy me the most about how software is done nowadays - it's optimized for first impression of a new user. Few vendors seem to care about discoverability or people who want to use the software for more than 30 seconds.
End-user documentation is a must for a piece of software to be called good.
(Related: reading manuals fell out of fashion too, which is a shame. You can learn a lot if you read a manual cover to cover; this saves time over reflexive visits to StackOverflow.)
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