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1. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Friday, 05-Mar-2021 21:15:54 EST lnxw48a1
   One of other agencies has a contractor that developed a site for them. We’re doing some first level support for certain users of the site, and the contractor has subcontracted 2nd and 3rd tier support.
   
   I finally got to talk to the subcontractor’s local boss. He said “We’re just here to help you guys become self-sufficient.” If that’s what they told him, he and his organization are going to be disappointed. Our folks are pretty skilled and very adaptable, but $EMPLOYER policy forbids us from holding administrator rights on another agency’s systems.
   1. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Friday, 05-Mar-2021 21:32:10 EST lnxw48a1

      in reply to
      The guy seemed sort of prideful, exuding “we know what we’re doing and you don’t”.
      
      Well, there’s a reason your organization has a poor reputation. It isn’t because your people are skilled and do good work; it is because they don’t do good work.
      1. Jim (sullybiker@sully.site)'s status on Friday, 05-Mar-2021 21:36:46 EST Jim

         in reply to

         @lnxw48a1 I have not had a good experience with contractors on IT projects. Not one.

         1. Jim (sullybiker@sully.site)'s status on Friday, 05-Mar-2021 21:50:04 EST Jim

            in reply to

            @lnxw48a1 ..And I should say I don't think it's their fault. They're often working to a fatally loose brief, have too much design freedom and end up frustrated when they run into organisational and infrastructure walls.

            1. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Saturday, 06-Mar-2021 00:55:44 EST lnxw48a1

               in reply to
               @sullybiker Yes, and government agencies have more walls than other orgs.