Not my backup, not my restore issue but their problem is now my problem...

So, some of the work I have been doing involves getting a new/existing ERP system up to current. As is proper practice with these things, you have a development machine to do testing on to make sure you have good supplied documentation and it works when followed.

And a good backup of the dev machine.

Friday I requested a restore of the VM in question having asked prior to starting anything if I could have a new backup taken so it things went pear shaped it could be restored. I was told that they did "hourly snapshots and that would be just fine". They said the restore would be done Sunday, they must be really busy restoring stuff... well today I had no notification that anything was done so I called.

"D:" was restored correctly but "C:" had boot issues and they were working on it. I am still waiting for news but I have finally encountered a true "Schrodinger's Backup", one that is both alive and dead. https://nu.federati.net/attachment/286595