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1. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Tuesday, 21-Feb-2023 13:06:23 EST lnxw48a1
   On hold with the new bank. I am not impressed with them so far.
   1. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Tuesday, 21-Feb-2023 14:34:23 EST lnxw48a1

      in reply to
      Still waiting to talk to someone. This is another sign that they are not people oriented.
   2. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Tuesday, 21-Feb-2023 14:49:05 EST lnxw48a1

      in reply to
      105 minutes before they responded. Now doing verification.
      1. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Tuesday, 21-Feb-2023 15:44:21 EST lnxw48a1

         in reply to
         About 20 minutes to finish. I will test later to see whether they fixed it.
         1. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Tuesday, 21-Feb-2023 21:03:19 EST lnxw48a1

            in reply to
            They did not fix it. I need to switch banks ASAP.
            1. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Tuesday, 21-Feb-2023 21:31:34 EST lnxw48a1

               in reply to
               "Your call is important to us. Please continue to hold and an available representative will be with you shortly."
               
               At least they are using a different background music loop than they used earlier today.
               1. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Tuesday, 21-Feb-2023 21:44:59 EST lnxw48a1

                  in reply to
                  Got disconnected about 40 minutes into the hold.
                  1. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Tuesday, 21-Feb-2023 22:19:39 EST lnxw48a1

                     in reply to
                     Got through. The person on the phone can see the information that the earlier person changed, but not the information that their website retains.
                     
                     I'm in the callback queue for their web team.
                     1. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Tuesday, 21-Feb-2023 23:17:11 EST lnxw48a1

                        in reply to
                        The callback could be days away, so I won't hold my breath. The one good thing is that $NEWBANK _is_ receiving my direct deposits. If and when I get into the site, I can pay some bills.
                        1. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Wednesday, 22-Feb-2023 19:15:54 EST lnxw48a1

                           in reply to
                           They called while I was immersed in a 80 miles drive (each direction). I was unable to answer. Hopefully they call again.