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  1. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Thursday, 30-Nov-2023 02:39:43 EST lnxw48a1 lnxw48a1
    \@bthall is trying to get me a year’s subscription to DataCamp. So far, there are payment issues. I suspect it comes down to their lack of a gift subscriptions system, so he is using my information, but his card.

    I’m going to suggest that he calls 📞 their support person to authorize it over the phone. Once he explains what he is trying to do, they can help.
    In conversation Thursday, 30-Nov-2023 02:39:43 EST from nu.federati.net permalink
    1. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Thursday, 30-Nov-2023 02:44:49 EST lnxw48a1 lnxw48a1
      in reply to
      I have never successfully made a payment with their processor. I am even moving my domains away from a registrar because they changed payment processors and no matter what I do, I cannot pay them.

      Adyen from the Netherlands 🇳🇱. I suspected that it was because they’re dirty furriners, but even after I changed banks, it still didn’t work.
      In conversation Thursday, 30-Nov-2023 02:44:49 EST from nu.federati.net permalink
    2. lnxw48a1 (lnxw48a1@nu.federati.net)'s status on Thursday, 30-Nov-2023 14:47:30 EST lnxw48a1 lnxw48a1
      in reply to
      Request for telephone contact has been submitted.

      I'm thinking that the issue is that they have no process for gifting a subscription, so using my account info with his payment info triggers their fraud sensors. The idea behind the telephone call is that there is probably one person in their organization who can override their systems and let the payment go through.

      But also ... they need to change this. No one is going to go through this more than once. If you have a decent training program, there are going to be some students whose studentship will be sponsored (paid) by others. Make that possible from the get-go.
      In conversation Thursday, 30-Nov-2023 14:47:30 EST from nu.federati.net permalink
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