A couple years ago I created this presentation that went over 9 key systems needed to run a company that produces and sells physical goods, primarily selling them online.
I am not sure I grabbed it when I left that company, and now it is kinda hard to recall. Probably all those sweet fades I did in the slideshow...
I remember:
CMS
Commerce
Payment
Shipping
Support
I think one of them was also 3PL. What's obvious and missing?
I presented them as interchangeable cogs in a machine.