>get phone call
>windows XP pc problem
>ask him to install software
>he can't do it
>after a few minutes I ask him the motherboard reference
>tell him to remove the TWO BIG BLACK screws at the back of the pc so that he can slide the panel
>he removes the FOUR screws of the fan
>facepalm.jpg
>he tries to get the fallen fan with his screwdriver
>tell him to open the slide panel first
>doesn't listen
>after 15 min he says that he needs to open the PC to put it back
>30 mins to make him find the TWO BIG BLACK screws
>tell him to slide the panel to the left
>30 mins latter he opened it
>15 mins to put back the fan
>15 mins to have the MB reference
>send windows XP driver link in email
2 hour phone call for a reference to send a email. https://loadaverage.org/attachment/3899782