Notices by musicman (musicman@nu.federati.net), page 98
musicman (musicman@nu.federati.net)'s status on Friday, 08-Mar-2019 17:28:16 EST
musicman"Get yourself a nice, comfy but worn sofa, put it in a cozy, yet spooky house, have a bag full of allsorts and gushers in one hand and a 2 liter of Sprite mixed with cough syrup in the other, put on some artsy 2000s screamo and metalcore on surround sound speakers, and consume your lean and candy while the music plays. Then, once your playlist is over, the sugar high and codeine should produce a beautiful tropical beach with crystal clear water right outside of said spooky house. Proceed to jump in the water and make friends with the sea life until the euphoria wears off.
Conversely, if this sounds like too much effort, you can take a similar trip by listening to this masterpiece of an album. iwrestledabearinthetrap/10, would bang"
Position Title: Technical Support Engineer - Helix QAC Location: Walton On Thames Reports to: Senior Technical Support Manager
· The heart of a startup. · he stability of an established company. · Software that accelerates innovation at the world’s leading companies.
Apply to Perforce today if this sounds interesting to you! We’re a leading global software company looking for smart, fun, talented team members. At Perforce, you’ll enjoy competitive benefits while working with and learning from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.
Role Summary Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales and Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely assistance for Perforce's Helix QAC software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services.
Essential Functions · Represent Perforce as the first point of contact for their technical support queries. · Review scope of customer issue and determine best course for resolution. · Develop and maintain technical expertise in all areas of product functionality and utilize it effectively to help customers. · Demonstrate product features and investigate customer issues remotely · Research, document, and escalate cases according to IOS9001 process. · Resolve customer issues expeditiously. · Stay in regular contact with key named accounts to ensure they are getting the most out of their investment in Perforce · Customer driven feedback to product management in order to influence process/product improvements. · Author technical documents on common issues and solutions in order to build the knowledge base. · Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable. · Create and set up test environments.
Required Education, Experience and Skills · Experience of providing direct customer support · Educated to degree level or equivalent in scientific field · Outstanding customer service skills. · Strong analytics and problem solving skills. · Ability to work in a team. · Excellent presentation, written and verbal communication skills. · Organized and dedicated. · Good attention to detail.
Competencies
Able to understand the software development lifecycle · Experience of Windows and Linux platforms in order to respond to customer queries · Experience in C and/or C++ in order to better understand the customer’s environment · Able to work well under pressure and prioritize accordingly
@craigmaloney this is some of the weirdest shit I've ever heard. I'm don't think I'd like a lot of it, but it's nice to hear something different: https://depriver.bandcamp.com/
the thing about Judy was she tried to run a 5000-person company like a 500-person company. I am informed they solved a lot of those issues after I left.
I disagree. !Nagios could be a much larger company without Ethan. He's too conservative (in multiple senses of the word) and holds the company back.
The culture changed at !perforce when we changed CEOs. Now, could that just be due to the extreme growth (4x in 10 months under CEO)? Possibly.
Judy set the tone at Epic, and her disconnection with reality kept me from staying there.
blocSonic wouldn't exist without Mike and without his leadership to bring me, Chris, Shawn, and C-Doc on board, he'd never have been able to put out the type of internationally-recognized vinyl that we are putting out on Record Store Day.
Now, Wal-mart is much larger than any of those organizations, and none of them is retail, but I would say Microsoft was different under Gates, Ballmer, and post-Balmer.