Notices by Masto.host (mastohost@mastodon.social), page 6

OVH is still working on repairing the fiber cable but there is progress on the network and some locations are back to normal.

Still no ETA for the issue to be fully resolved.

@panorama_box Sorry about that and thank you for understanding.

@matt You are located in UK, right? Access from Europe is not affected: https://mastodon.social/@mastohost/101709366223330730

To be clear, all instances are working normally it's the network access to the OVH data centers that is affected as traffic that was passing on the POP that is down is over loading the alternative routes.

Some users will not be affected at all (in Europe everyone should be able to access without a problem) but other locations can experience the slowdown.

Until the issue is solved the only work around is to use a VPN with the location set to Europe.

@panorama_box I found the source of the problem: https://mastodon.social/@mastohost/101709339235293400

@fujii_yuji I found the source of the problem: https://mastodon.social/@mastohost/101709339235293400

Service degradation notice:

Currently users from some locations are experience a slowdown in access and usage of instances hosted in Masto.host

This is happening because one of the most important POP of OVH network is down.

OVH is the company that hosts all servers for Masto.host and they are working on the problem: http://travaux.ovh.net/?do=details&id=37330&PHPSESSID=db7ca341fe52326fb80bb6ddc868914f

I will continue updating this thread as I have more information.

Really sorry about the trouble this is causing.

@fujii_yuji So, there is some sort of limitation happening for some locations.

Whre are you located at?

@fujii_yuji Do you have a VPN you can test access via a different location?

Something like https://windscribe.com/

@fujii_yuji I can't understand what is going on. Only a small amount of instances are affected and there is nothing different between them.

I will continue to investigate, sorry about the trouble

@panorama_box if it is slow to communicate here you use email info@masto.host

@moiety There is no limitation on my end. You need to have "Auto-play animated GIFs" in your preferences to see the animated gif in your posts. Also, others will only see it animated if the have the same.
Let me know if turning that on doesn't fix the issue.

@selea never thought of that, not sure of the implications for GDPR for hosting in Switzerland.

@selea Not really. Moving my hosting outside EU could be a problem with the GDPR law. So, right now I am just waiting to see what happens and how/if that will affect Mastodon.

I have been thinking about providing option to choose where the instances are hosted Europe or North America but not really because of Article 13, just as an improvement to the service but not right now. Still, if Article 13 affects Mastodon I could speed up that.

@smallsees could you please create another user and see if the error happens with that new account?

@smallsees what I was asking is when you click the Add New Filter button what do you add in settings like the image attached.

@smallsees could you please screenshot an example of the settings for the filter you are trying to add?

@SpotTea It's possible, I know that last year the language filtering changed from Opt-out to Opt-in but I believe it was way before November.
Still, what matters is that the issue got solved and thank you for being so helpful in the debugging process :)

@Taris

@SpotTea Damn!!! So simple :)
Only now when I digging deeper and deeper I was comparing your user in the database with other users and lightbulb moment 💡

@Taris

@SpotTea wait a minute, do you have language filtering on?

@Taris