tired: writing a standards-compliant web browser, which costs on the order of hundreds of millions of dollars
wired: writing tools to browse the web so people don't have to, using open-source libraries and breaking w3c rules and robots.txt (because user-agents are not robots)
@cosine the stock answer is "ubuntu" but on top of the way ubuntu disrespects and sells out its users and the community (amazon thing, ads in motd, not playing nice with upstream, Mir, etc.) it doesn't actually solve the problems that have long plagued attempts to "make Linux 'friendly'".
I think a software setup for folks w/o computer knowledge should focus on mitigating the impact of mistakes and on facilitating letting technical friends help them with problems