Notices by musicman (musicman@nu.federati.net), page 105
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musicman (musicman@nu.federati.net)'s status on Thursday, 07-Feb-2019 13:38:45 EST 
musicman
Secure all the things
Position Title: Information Security Engineer
Location: Minneapolis, MN
Reports to: CTO of Perfecto Mobile
Apply to Perforce today if this sounds interesting to you! We’re a leading global software company looking for smart, fun, talented team members. At Perforce, you’ll enjoy competitive benefits while working with and learning from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.
Position Summary
Being part of Perforce, this role will also oversee and act as the Perfecto Information Security Engineer. Perforce recently acquired Perfecto Mobile and this role will focus mainly on Perfecto’s brand.
Perfecto is the leading and largest cloud provider for continuous testing solutions. At Perfecto, we are proud of partnering with our customers in their journey to achieve successful continuous testing practices as part of their bigger DevOps Journey. Serving the largest financial, health, retails and telco enterprises around the world. Security is key to our success and we pride in the fact to be the most secure cloud vendor in our domain. Information security is part of the CTO and Product group and oversees the entire organization security and privacy aspects, making sure the company is trustworthy to our customers as well as our own employees.
Essential Functions
Keeping the company and its data asset safe.
Defining and directing strategy and execution of Perforce & Perfecto information security risk and compliance programs.
Driving security awareness programs for Perforce & Perfecto brands.
Helping Product & Engineering in developing secure solutions on the networking & software layers.
Engaging with Sales, Customers, and Industry to showcase the security capabilities of Perforce & Perfecto.
Keeping the company and its data assets safe.
Proven experience in working with customers and 3rd parties.
True passion for Security: familiar with security vulnerabilities, trends, tools and practices.
Proven experience in GRC or a similar position.
Required Education, Experience and Skills
#CISM, #CCISO, #CISSP or similar certification.
Hands-on experience with Security Risk Management and mitigation planning.
More Than 5 Years of hands-on experience and knowledge of #CheckPoint products.
Displays independence and initiative, drives projects and tasks to completion.
Experience with compliance management (#SOC2, #ISO, #PCI).
Dedicated and driven performance
Strong written and verbal communication and presentation skills
Strong service awareness -
musicman (musicman@nu.federati.net)'s status on Thursday, 07-Feb-2019 13:37:15 EST
musicman
Ticket subject: "application does not report errors"
Me: closing
Really me: ok, I'll look at -
musicman (musicman@nu.federati.net)'s status on Wednesday, 06-Feb-2019 20:31:25 EST
musicman
@craigmaloney more #jazzpunk than !metal, but there are definitely elements of metal here and there. Worth a listen if in the mood for something different: https://babykillerestelle.bandcamp.com/album/awaken-necropolis
#ccmusic -
musicman (musicman@nu.federati.net)'s status on Wednesday, 06-Feb-2019 16:23:28 EST
musicman
#protip
If you want your files to show up in your !vcs tool, you need to submit them. -
musicman (musicman@nu.federati.net)'s status on Wednesday, 06-Feb-2019 13:19:53 EST
musicman
I was right. I mean obviously it's for a certain definition of n00b
Position Title: Technical Support Engineer
Location: Sydney, Australia, NSW
Reports to: Director of Support
The heart of a startup.
The stability of an established company.
Software that accelerates innovation at the world’s leading companies.
Apply to Perforce today if this sounds interesting to you! We’re a leading global software company looking for smart, fun, talented team members. At Perforce, you’ll enjoy competitive benefits while working with and learning from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.
Position Summary
Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services.
Essential Functions
Represent Perforce as the first point of contact for their technical support queries.
Review scope of customer issue and determine best course for resolution.
Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers.
Resolve customer issues expeditiously.
Resolve database and performance issues.
Research, document, and escalate cases according to procedure.
Customer driven feedback to functional areas in order to influence process/product improvements.
Author technical documents on common issues and solutions in order to build the knowledge base.
Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable.
Create and set up test environments.
Required Education, Experience and Skills
2 or more years’ experience providing support directly to enterprise customers.
Technical or Bachelor’s Degree in IT, CS or similar.
Linux experience
Basic networking experience
Outstanding customer service skills.
Strong analytics and problem solving skills.
Ability to work in a team.
Excellent written and verbal communication skills.
Able to work well under pressure and prioritize accordingly.
Organized and dedicated.
Good attention to detail.
Experience with Perforce, Git, or other version control software is desirable. -
musicman (musicman@nu.federati.net)'s status on Wednesday, 06-Feb-2019 10:33:33 EST
musicman
very good #ccmusic https://alphathealpinist.bandcamp.com/releases -
MSP Social Users (mspsocialusers@mspsocial.net)'s status on Wednesday, 06-Feb-2019 08:17:59 EST 
MSP Social Users
I want to thank MSP Social's contributors for keeping this site running, including new contributors @june and @wafflesoup !
I aim to pull together a financial transparency update this weekend (if I can't get to it sooner).
And thanks to everyone for hanging out! 💖
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musicman (musicman@nu.federati.net)'s status on Tuesday, 05-Feb-2019 15:00:34 EST
musicman
I may have shared this before, but worth another share: https://xpresidentx.bandcamp.com/album/c-mete-un-pobre #ccmusic -
musicman (musicman@nu.federati.net)'s status on Tuesday, 05-Feb-2019 12:44:58 EST
musicman
Thai food > Vietnamese* food > Chinese food
Happy New Year!
* it depends a bit on the region is my guess as my mother-in-law makes curry, but those are more associated with Thai food. Also, she makes a mock duck dish which is the best thing ever. On the whole though, I'd pick Thai over Vietnamese -
musicman (musicman@nu.federati.net)'s status on Tuesday, 05-Feb-2019 11:00:22 EST
musicman
suspect they will promote someone to Australian team lead and hire a n00b, but who knows. -
musicman (musicman@nu.federati.net)'s status on Tuesday, 05-Feb-2019 09:16:27 EST
musicman
fuck. we just lost a guy with 11 years of experience. -
musicman (musicman@nu.federati.net)'s status on Monday, 04-Feb-2019 15:03:22 EST
musicman
If you're curious about the future of !perforce, check this out Feb 12: https://info.perforce.com/webinar-meet-brad-overview.html
Also, I could win $100 if I get the most people to show up, so let me know if you plan to attend. -
musicman (musicman@nu.federati.net)'s status on Monday, 04-Feb-2019 14:09:52 EST
musicman
#Minneapolis, !Minnesota
Customer Success Manager will serve as the primary point of contact for a defined customer base and will proactively work with accounts to ensure customer satisfaction. Customer Success Managers will assist customers during the solution implementation and with all post sale related activity and support. Focus is on ensuring a managed and successful implementation into the customers’ business environment that will translate into increased revenue and customer loyalty. Customer Success managers will work with accounts to renew contracts, participate in the customer reference program, develop migration plans and identify additional service needs. Customer Success Managers will team with Account Executives to build the overall Customer relationship, including identifying additional solution sales. They will coordinate and communicate with other departments within the organization to ensure customer loyalty and profitability. This position will work closely with all internal departments for account maintenance and will help identify and drive upsell and cross sell activities.
Essential Functions
Act with integrity in all activities
Create and maintain a strategic relationship with customers
Direct point of contact for all implementation-related issues, and resource requirements
Manage all resources that may go on site, which will include writing the customer success plan (Blueprint) and implementation summaries
Serve as the primary agent in helping assigned Perfecto customers achieve the agreed implementation goals, including a positive business relationship with Perfecto, and to become and remain a satisfied customer of Perfecto’s solutions and services
Identify risks on the project and escalate to management as needed
Understanding Perfecto’s technology, solutions and strategic directions
Introduce customers to new features and functionality available in Perfecto Solutions
Identify up sell and cross sell opportunities within assigned customer base
Work with sales to drive up sell and cross sell
Renew customer contracts to meet and exceed corporate goals
Develop reference accounts within the assigned customer base
Prepare quotes and legal documents for approval by applicable manager using Perfecto proposal templates
Assist to resolve and help eliminate account receivable issues
Understand company sales processes and utilize sales automation system(s)
Utilize all company resources effectively
Participate in preparation and recruitment for User Conference(s)
Complete all required reports on a timely basis. Submit expenses on a timely basis
Coordinate with others to ensure customer satisfaction
Monitor, follow up, and report on competitive activities, market conditions and opportunities
Required Education and Skills
Bachelor Degree in Business or related field or equivalent work experience
5 – 7 years’ experience in software implementation, Customer Success management, support, sales or related experience
Minimum 1 year software or related sales experience
Prior experience working with coordinating the efforts of multiple parties to meet project goals
Proven ability to develop and maintain effective internal and external business relationships
Excellent planning, time management, communication, decision-making, presentation and organization skills
Proven ability to learn and comprehend technologies and their impact on business
Ability and aptitude for continuous learning and knowledge building on key customer industry issues
Excellent oral and written communication and strong interpersonal skills
Self-motivated, goal-oriented team player
Working experience with software, including: Word, Excel, Project, Outlook, PowerPoint, NetSuite, SalesForce.com, etc.
Professional appearance and business maturity
Customer Success Management (Client Management) experience preferred
Knowledge of Dev OP’s Fundamentals preferred -
musicman (musicman@nu.federati.net)'s status on Monday, 04-Feb-2019 10:57:08 EST
musicman
It's a sign of Wendy's Americanness that I had to tell her when Chinese New Year is, lol. -
musicman (musicman@nu.federati.net)'s status on Monday, 04-Feb-2019 09:52:23 EST
musicman
https://nu.federati.net/url/203881 #ccmusic -
musicman (musicman@nu.federati.net)'s status on Friday, 01-Feb-2019 16:09:26 EST
musicman
Another one I've probably shared before, but worth another share: https://letmecrazy.bandcamp.com/album/eponymosity #ccmusic
I've not been listening to as !metal recently. Maybe it's because winter got too real. -
musicman (musicman@nu.federati.net)'s status on Friday, 01-Feb-2019 15:10:47 EST
musicman
I tried to listen to this several times and just couldn't do it. I finally just skipped the first track. The rest of the album is really good: https://antarctigovespucci.bandcamp.com/album/love-in-the-time-of-e-mail #ccmusic -
musicman (musicman@nu.federati.net)'s status on Friday, 01-Feb-2019 10:13:34 EST
musicman
lol https://suckamcs.bandcamp.com/track/hayseeds-request #ccmusic -
musicman (musicman@nu.federati.net)'s status on Thursday, 31-Jan-2019 17:50:58 EST
musicman
@craigmaloney this might be crunchy enough to play at the end of an open metalcast. It's fucking great! -
musicman (musicman@nu.federati.net)'s status on Thursday, 31-Jan-2019 17:48:31 EST
musicman
A lyrical masterpiece: https://suxsw.bandcamp.com/track/f-ck
#ccmusic !ccmsc
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